Shipping Policy

Please carefully review our Shipping and Delivery Policy when purchasing our products. It applies to any order you place with us.

How We Process Orders

Orders are processed within 2 to 3 business days. During peak seasons (such as Christmas, Mother’s Day, etc.), processing may take 2 to 5 business days. Custom orders may take 3 to 4 weeks to create and ship, as they are pre-ordered and require preparation time.

Shipping

We offer free shipping on orders of $75 or more. Orders are shipped Monday through Friday (excluding holidays). We use USPS and offer three shipping options: Economy, Standard, and Priority — your choice at checkout.

When your order ships, you will receive a tracking number by email. Please double-check that your name, mailing address, and email address are correct in your account — the order will be sent to the person and address you provided.

International Shipping

Please contact us before placing your order, as we do not ship to all countries. We are gradually adding more countries — if your country is not listed, please reach out so we can work toward serving you.

Delivery time depends on your country. Customers are responsible for any customs duties or taxes upon receiving the product; these are not included in the product price or shipping cost. Prices are expressed in US dollars. If you pay by credit card, funds will be converted at the exchange rate determined by your card issuer at the time of the charge.

Important: Kreassions assumes no responsibility if delivery cannot be made due to inaccurate or incomplete information provided, or if delivery cannot be made due to the recipient’s absence or customs restrictions. We will take all necessary measures to ensure delivery is made as quickly as possible.

If you have any questions, please contact us — we will be happy to help.