Please allow 2-3 days for your order to be processed and ready for shipment.

During peak seasons (such as Christmas, Mother's Day, etc.) the process may take 2 to 5 business days.

Custom orders take 3-4 weeks to create and deliver because they are pre-ordered.

Orders are shipped Monday through Friday (except holidays).

We use USPS service, we offer three ways of shipping, economy, standard and priority mail (you select it).

We offer free shipping on orders of $75 or more.

We will notify you by email when your order ships and you will receive a tracking number so you can check it by mail, so we appreciate that your name, mailing address and email are correct on your account.

The order will be sent to the person and address that you have indicated in the order. If it is a gift for someone else and you would like us to ship it directly to you, please contact us first and let us know.

International

We ship via USPS at this time. The time to receive your order depends on your country. Customers will be responsible for any taxes or duties upon receipt. Taxes and duties are not included in the product or shipping cost. Prices and invoice totals are quoted in US dollars.

If you pay by credit card, the funds are converted to US currency. The exchange rate is determined by the credit card issuer at the time of charge, or credit in the case of returned products.

Please contact us if you have any questions, it will be a pleasure to help you.

IMPORTANT: Kreassions.com assumes no responsibility when delivery cannot be made due to the data provided being inaccurate or incomplete or when delivery cannot be made due to the absence of the recipient. Without prejudice to the foregoing, Kreassions.com will take measures so that delivery can be made as soon as possible, to the satisfaction of both the sender and the recipient.